Based on reviews from trusted online sites, combined with information from ProForm CSE Series Elliptical's website, it appears that ProForm CSE Series Elliptical performs performs below average in terms of customer support when compared to other smart elliptical stores.
Based on one review posted on amazon.com, it appears that ProForm CSE Series Elliptical received poor ratings for customer support. See the full review here. From this review:
I decided to call Pro-Form customer support. After about 30 minutes of waiting on their support line, I finally was able to describe the problem I was having. The support person quickly came back and said she knew what the problem was... the console had to be activated through iFit.com; otherwise, the console cannot be used at all.
Learn more at the company's website.
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This user rated ProForm's customer support: 1.0